Acknowledgments / Published November 18, 2025

Abastible leads in customer loyalty at Alco 2025 awards


The subsidiary ranked first in the Liquefied Gas category of the ranking that evaluates customer loyalty to Chilean brands in 20 industrial sectors. The award, granted by Alco Consultores and sponsored by Universidad de los Andes’ ESE Business School and El Mercurio, recognizes companies that achieve an authentic and sustained connection with their customers.

Sebastián Montero, Abastible’s GL Chile Business Chief, explained that this result “reflects the close, long-term relationship we have built with our customers by providing them with different service channels.” He added that the award “reflects the joint effort of the entire team to offer a reliable, accessible, and increasingly innovative experience.”

Among the actions that underpin this leadership are the continuous satisfaction measurement system, improvements in internal processes, and the redesign of the after-sales service model, with a focus on simple and clear customer-oriented processes.