Acknowledgments / Published April 5, 2024

Copec and Abastible stand out in customer experience ranking


Empresas Copec’s subsidiaries were acknowledged by the Praxis Xperience Index 2024 (PXI) study, an indicator that evaluates the experience consumers have with the country’s main service companies.

Copec was awarded first place in the Service Stations category, leading its sector at the national level for the good experience it offers to its customers.

In addition, the Copec and Abastible subsidiaries ranked third and fifth, respectively, in the overall ranking of brands that provide the best service to people, qualifying within the A Group of Excellent Experiences, made up of only six companies that obtained a PXI score between 100 and 80 points. Also, Pronto ranked 13th in the same study.

The PXI – Praxis Xperience Index ranking is the national benchmark of reference in evaluating customer experience and considers three dimensions: effectiveness, ease and pleasantness. Since its inception in 2013, this ranking annually collects the opinions of more than 49 thousand people who interact with the 139 most influential service brands in the country in 32 sectors.